Shipping & delivery policy
What delivery costs, how fast it arrives, and what happens if nobody is home.
Delivery cost
Delivery is free on orders over S$100, anywhere in Singapore. Orders under S$100 pay a flat S$15 delivery fee. Zinsser paint orders ship at a flat S$20 delivery fee regardless of order value. There is no surcharge for any postal district, including Sentosa and Jurong Island where access permits allow.
Dispatch and delivery time
Orders confirmed before 2pm on a working day are normally dispatched the next working day. Typical delivery is 2 to 4 working days from payment. Bulky items such as dehumidifiers may take up to 5 working days. Tinted paint is mixed to order and typically dispatches within 2 to 3 working days.
Delivery attempts
Our courier contacts you before delivery. If nobody is home we will arrange a second attempt at no charge. After two failed attempts we will hold the order and contact you to reschedule.
Damaged or incorrect items
Check your parcel on arrival. If anything is damaged or incorrect, message us within 7 days with photos and we will replace it at our cost. See our returns and refunds policy for the full process.
Contact
Pico X Health, 8 Clean Tech Loop, Singapore 637145. Phone +65 8751 5146. Email [email protected].
Our Team in Action
Trained Pico X Health technicians follow strict containment, PPE, and protocols on every job in Singapore.
Before & After: Real Singapore Jobs
Documented mould remediation across HDB, condo, landed and commercial spaces.
Products We Use & Recommend
Professional-grade equipment and coatings selected for Singapore's humid climate.
Shield23 Pro — Antimicrobial Coating
Long-life inorganic-ion defense applied by trained Pico X Health technicians across hospitals, F&B, schools, and homes.
Recommended Services
Pico X Health services most relevant to this topic.